FAQ

Product

What is momme, and why does it matter?
Momme measures silk's weight and density. BEYOOL uses 22-momme mulberry silk — dense enough to feel substantial and stay cool against skin all night, without being stiff.

How is the 3D-contoured shape different from a flat mask?
The contour lifts the mask away from your eyes and lashes, so there's far less pressure than a flat mask that presses directly on them. Helpful if you have lash extensions or sleep on your side.

Does it block out all light?
No mask blocks 100% of light, and we won't claim that. BEYOOL's contour and silk block far more light than a flat cotton mask, keeping your sleep environment much darker.

Care

How do I wash it?
Hand-wash in cool water with a gentle detergent, or machine-wash in a mesh bag on a delicate cycle. Lay flat to dry, away from direct sunlight. Avoid wringing or high heat.

Shipping & Returns

Where do you ship?
We ship worldwide. Shipping times and costs are shown at checkout based on your location.

What's your return policy?
For hygiene reasons, we accept returns only on unopened items. If your order arrives damaged or incorrect, contact us and we'll arrange a replacement or refund.

Still have questions?
Reach us anytime through our Contact page.